We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights. It should be read alongside our website’s terms and conditions.

1. About Us

Dolcetto Restaurant (“we”, “us”, “our”) collects and processes personal information in line with the UK GDPR, Data Protection Act 2018, and related legislation.

2. Information We Collect

We may collect:

  • Information you give us – when booking a table, subscribing to our newsletter, entering promotions, applying for a job, using our Wi-Fi, or contacting us. This may include your name, address, email, phone number, and date of birth.

  • Information from your visit to our site – including IP address, browser type, pages viewed, and time spent.

  • Booking information – provided via approved third-party booking platforms, who may send you confirmation or feedback requests.

  • Wi-Fi use – provided via Wireless Social (see their privacy policy).

  • Other sources – such as partners or service providers.

  • Photography & video – we may take photos or videos for marketing with your consent.

3. Cookies

We use cookies to improve our website, analyse usage, and personalise your experience. You can disable cookies in your browser settings, but some features may not work.

4. How We Use Your Data

We may use your data to:

  • Provide services you request (e.g., reservations, promotions).

  • Send marketing communications (with your consent).

  • Improve our website and services.

  • Ensure safety and security.

  • Comply with legal obligations.

5. Sharing Your Data

We may share your information with:

  • Service providers (e.g., booking platforms, payment processors).

  • Business partners for marketing (with consent).

  • Law enforcement or regulatory authorities if required by law.

If our business changes ownership, your data may be transferred to the new owner under the same privacy terms.

6. Data Security

We use secure servers, encryption, and access controls to protect your data. While we take all reasonable steps to safeguard your information, internet transmission is never completely secure.

7. International Transfers

If we transfer data outside the UK, we ensure appropriate safeguards are in place.

8. Data Retention

We keep your information only as long as necessary for the purposes collected, in line with legal requirements.

9. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict processing.

  • Withdraw consent for marketing at any time.

  • Lodge a complaint with the ICO (www.ico.org.uk).

10. Children

Our services are not intended for children under 16. We do not knowingly collect their data without parental consent.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website.

12. Contact Us

Dolcetto Restaurant, 72 High Rd, Bushey WD23 1GE
Phone: 020 8950 0014